Water meters are read on a monthly basis by remote reading device. Sewer is based on water consumption.
Residential utilities bills are mailed out the 1st of every month and are due on the 20th of the month. Failure to receive a bill does not waive obligation to pay when due.
SERVICE SHUT OFFS:
When a balance is one day past due a shut off will be sent out. When the service order is sent out from the office there is a reconnection fee of $50.00 added to the shut off.Serviceworkers will not knock on your door prior to disconnecting your service and they are not permitted to accept utility payments. If your service is disconnected, a responsible party must be home so the worker can turn the property back on.
PAYING YOUR BILL (OTHER THAN MAIL)
You can pay in person at our office located at 100 South Main St. during the hour of 8:00 am to 4:00 PM Mon-Fri (excluding City recognized holidays) We have a night deposit located by the front door. You may also pay your bill using your current on line banking service. We may not receive your payment electronically which means that your Bank will print and mail a check to us. This process may take 7 days.
For Water Services Billing: Call 740-852-1867
Emergency Line Leaks / Breaks: Call 740-852-9656