- City of London Ohio
City of London Water Department
BILLING PROCESS FOR WATER AND SEWER
Water meters are read on a monthly basis by a remote reading device. Sewer charges are based on water consumption.
Residential utilities bills are mailed out the 1st of every month and are due on the 20th of the month. Failure to receive your bill, does not waive your obligation to make payment when due.
SERVICE SHUT OFFS:
When a balance is one day past due a shut off will be sent out. When the service order is sent out from the office there is a reconnection fee of $50.00 added to the shut off. Service workers will not knock on your door prior to disconnecting your service and they are not permitted to accept utility payments. If your service is disconnected, a responsible party must be home at the time of reconnection so the worker can turn the service to the property back on.
PAYING YOUR BILL - OTHER THAN using MAIL
You can pay in person at our office during normal business hours or we have a night deposit slot located by the front door for payments that need to be dropped by the office outside normals hours. You may also pay your bill using your current online banking service. We may not receive your payment electronically which means that your Bank will print and mail a check to us. This process may take up to 7 business days.
For Water Services Billing: Call 740-852-1867
Emergency Line Leaks / Breaks: Call 740-852-9656
To read the Ohio EPA Report, click here