The City of London Sewer Collection System serves an estimated population of 8,800 with a total incorporated area of 8.5 square miles. The City also provides sewer services outside the city corporation limits to the London and Madison County Corrections Institutions. The collection system is comprised of approximately 44.9 miles of sewer lines consisting of clay, concrete and plastic materials. The sizes range from 6 inches to 24 inches in diameter.
The residents are connected to the collection system through the resident pipe identified as laterals. The laterals range from three to eight inches in diameter and are constructed of both clay and plastic piping.
The City of London is responsible for the cleaning and upkeep of the City of London Ohio sewer collection system. Property owners are responsible for the cleaning and upkeep of the property laterals from their respective houses to the City sewer line.
To help maintain the sewer collection system, the City of London Ohio has invested in a new Aquatech vacuum/ flush truck to clean the sewer collection lines. All the sewer lines are scheduled to be cleaned once every two years. Some locations are cleaned more often than others. The City also has a tree root control program to help maintain the collection system.
Who to Call:
The first thing you should do if you experience a sewage backup is to call the City of London Ohio Wastewater Department during normal business hours (7:30 a.m. to 4:00 p.m., Monday – Friday).
The phone number to call is 740-852-0279.
After hours, weekends, and holidays or if you fail to get a response at the Wastewater Department number, call the City’s Police Dispatch non-emergency number at 740-852 -1111 who will contact the on-call person for response.
During sewer backup situations, please do not rely on voice or e-mail messages as these are generally only reviewed during normal business hours.